• Name
  
• Address
  
• Date of birth
  
• Email address
  
• Telephone number
  
• Fax Number
  
• Credit Card Information (name of cardholder, credit card number and expiry date)
  
• Travel details, including proposed check-in and check-out dates, number of rooms required proposed pick-up and drop-off dates & time, flight information – flight number, arrival and departure time, number of passengers, name(s), date(s) of birth, nationality, gender, telephone number, email address, passport number of all passengers.
  

We request these information when you register to make reservations for our products or services, utilize our online services, request for our newsletter or participate in our special programs and online contests.

USE OF INFORMATION
We use the information you provide for one or more of the following purposes:

• To process your request to purchase our product(s) or service(s);
  
• To confirm your travel arrangements;
  
• To enhance our service to you the next time you visit our site by providing you with the most personalized web experience possible;
  
• To send you newsletters and updates on our latest travel news and special offers or promotions with your permission.
  
• To fulfil your request when you use our Tell A Friend services;
  
• To post your messages on our Travel Board or on our Feedback service;
  
• To reply to you on your queries or feedback;
  
• Our own reference; and
  
• Our own marketing purposes.
  

We will not disclose your personal information or email addresses to third parties in a manner not specified in this privacy policy.
The information we provide to our service providers (for example, hotels, tour and transfer operators, airlines, cruise operators) and third party intermediaries (for example, credit card companies and banks) are information essential in providing the services or products purchased by you. Without this disclosure, Sangalaki Dive Lodge would not be able to operate.

DEMOGRAPHIC INFORMATION
Please note that we may also provide aggregate statistics about our customers to third parties but these statistics will never ever identify any single user.

HOW WE PROTECT THIS INFORMATION
To prevent unauthorized access, maintain data security, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use the leading encryption software, Secure Socket Layer (SSL) protocol. The information you enter is converted into code before being dispatched securely over the Internet.

LINKS TO OTHER SITES
Please note that our site links to other sites and that the privacy policies of these sites may differ from ours. We advise you to check the privacy policies of other Web sites before disclosing any personal information. In any event, please note that these sites do not share your personal information with us.

TELL A FRIEND
Sangalaki Dive Lodge offers users the ability to tell their friends about our Web site. When you use this service, we will ask for your email address and the email address of your friend to fulfil your request. These are one-time only emails.

COOKIES
Our Web site use cookies only during the tour reservation process, set to expire within 24 hours of your order date.

LOG FILES
Our Web site collects the following information without your knowledge:

• your IP address;
  
• the browser type;
  
• the domain name(s); and
  
• access time(s).
  

These information are used for our own research purposes and do not link to your personal information. Please note that we may also provide aggregate statistics to third parties but these statistics will never ever identify any single user.

CHANGES TO PRIVACY POLICY
If we change our privacy policy, we will post our new policy on this page so that you are always informed of the way that we use information we collect. Your continued use of our Web site following the posting of changes to these terms will mean you accept those changes. Regardless of later updates, we will never use the personally identifiable information you submit under this current policy in a new way without first providing you with an opportunity to opt out or otherwise prevent that use.

LEGAL DISCLAIMER
We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site or we believe such disclosure is necessary to protect and defend the rights, property or safety of Sangalaki Dive Lodge, our users or others.

EMAIL LINK
We use the email links located on our Web site to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. This information is used to respond directly to your questions and comments. We may also file your comments to improve our Web site, or review and discard the information. We will not share your personal information with third parties without your express permission.

• to bear full financial responsibility for all uses of these Sites by you and those using your login and credit card information, including but not limited to minors living with you and to supervise all usage by such minors of these Sites;
  
• to use the information available on or from these Sites for non-commercial use and information purposes only. Any unauthorized commercial use of the information or services provided through these Sites is expressly prohibited;
  
• not to use these Sites in a way which interferes with its availability for other users;
  
• not to use the account of any other member's, without the express permission of the account holder;
  
• not to use these Sites to make any speculative, false or fraudulent booking/reservation or any booking/reservation in anticipation of demand.
  

2. REPRESENTATIONS WARRANTIES.
You fully represent and warrant that you are of sufficient legal age to use these Sites in accordance with all terms and conditions herein and to create binding legal obligations for any liability you may incur as a result of the use of these Sites; all information supplied by you in using these Sites are complete, true and accurate; you shall not post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law.

3. SOFTWARE AND COPYRIGHT
These Sites and all content on these Sites ("the Content") is the property of Sangalaki and/or it’s third party providers, fulfilment providers, airlines, other travel product suppliers or independent supplier(s) ("Suppliers") or the party credited as the provider of such Content. Sangalaki retains all rights (including, but not limited to trademark rights, copyright and patent rights) with respect to all software and underlying information or material available through these Sites.
The Content is intended solely for your personal, non-commercial use. You may not copy, print, reproduce, reengineer, disassemble, upload, download, store, display in public, alter or modify, publish, transmit, participate in the transfer or sale of, reproduce (except as provided herein), create derivative works from, distribute, perform, display or in any way exploit, any of the Content, in whole or in part.
You are not to download or otherwise export or re-export any software or underlying information or material available through these Sites, except to the extent that such downloading occurs in the course of using these Sites in accordance with our written instructions or otherwise as expressly permitted in this Agreement. All rights not expressly granted herein are reserved. This clause shall survive any termination of this Agreement.

4. DISCLAIMER
Your use of these Sites is at your sole risk. These Sites (including the products and services) is provided on an "as is" basis and you assume total risk and responsibility for your use of these Sites.
To the maximum extent permitted by law, Sangalaki assume no responsibility whatsoever and howsoever and specifically disclaims all warranties, express or implied, in respect of these Sites including, but not limited to, merchantability, fitness for a particular purpose, non-infringement of intellectual property or other proprietary rights or compatibility between these Sites and any software or hardware.
The information contained in these Sites is subject to change without notice.
Sangalaki neither warrants nor makes any representations regarding the accuracy or completeness, quality or adequacy of these Sites or of any of the data or information contained in these Sites or that the use of these Sites will be timely, uninterrupted, secure or error free or that any information, data, content, software or other material accessible through these Sites will be free of bugs, viruses, worms, trojan horses or other harmful components. Sangalaki will not be responsible for any loss resulting from your reliance on any information provided on these Sites.

5. LIMITATION OF LIABILITY
Sangalaki ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE SITE. IN NO EVENT SHALL Sangalaki NOR ITS SUPPLIERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR CONTENT FOUND HEREIN,
ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR BOOKING/RESERVATIONS OR TICKETING), OR THE PERFORMANCE OR NON PERFORMANCE BY Sangalaki OR ANY SUPPLIER(S) EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY.
Notwithstanding anything contained in this Agreement, the liability of Sangalaki and/or its Suppliers and their officers, directors, employees and agents shall in no event exceed, in the aggregate, United States Dollars Fifty Only.

6. ACKNOWLEDGEMENT
Your acceptance of the entire terms and conditions of Sangalaki as set out in this Agreement and in particular, Clauses 4 and 5, are fundamental elements of the basis of the bargain between you and Sangalaki, and you agree that Sangalaki would not otherwise be able to offer the products and services on its present basis without your acceptance of such terms and conditions. This clause shall survive any termination of this Agreement.

7. FORCE MAJEURE
Sangalaki will not be held liable or any damages or loss arising from any events which are beyond the reasonable control of Sangalaki or any of its Suppliers. Such an event shall include Acts of God, earthquakes, typhoons, flood, natural disaster or fire, strikes, dangers incidental to sea, land and air travel, government action, compliance with any laws, regulations or orders, default of any Suppliers, civil war, industrial disputes, power failure, hardware and or system failure, malfunction or breakdown, failure of internet transmission or links, system hacking, software contamination, or corruption, howsoever caused.

8. RESTRICTION/ CANCELLATION OF SERVICE
Sangalaki may, at any time and at its sole discretion and without cause or notice, terminate or restrict your access to any component of these Sites or refuse to give effect to any booking or booking/reservation requested by you, terminate your password, account (or any part thereof) or use of these Sites, and remove and discard any Content within these Sites, without being required to give any reasons or advance notice to you.
Further, you agree that Sangalaki shall not be liable to you or any third-party for any termination of your access to these Sites.

9. INDEMNITY
You shall indemnify and keep Sangalaki and/or any of its Suppliers and their officers, directors, employees and agents indemnified against all claims, demands, actions, proceedings made or brought against Sangalaki arising from your use of these Sites and/or any breach of any term or condition by you.

10. LINKS TO THIRD PARTIES
These Sites may contain hyperlinks to web sites operated by third parties. The inclusion of hyperlinks to any such web sites does not imply Sangalaki's endorsement of such web sites nor any association with their operators. Sangalaki is not responsible for the contents of other web sites. linking to any hyperlinked web sites is done at your own risk and subject to the specific terms and conditions (if any) of such hyperlinked sites.
These Sites also may contain advertisements by third parties. Unless otherwise specifically stated on these Sites, we do not endorse or make any representation or warranty regarding the liability or quality or accuracy of any products or services featured in, or linked to any advertisements that appears on these Sites.

11. VARIATIONS
Sangalaki reserves the right to change the terms, conditions, and policies under which Sangalaki’s products and services are offered. You are responsible for regularly reviewing these terms and conditions including such additional, modified or varied terms posted from time to time.
Your continued use of these Sites shall constitute your acceptance of the terms and conditions, as modified.

12. SEVERABILITY
Any provision of this Agreement which is invalid, prohibited or unenforceable shall:
be ineffective to the extent of the invalidity, prohibition or unenforceability; not invalidate the remaining provisions of this Agreement; and such provision shall nonetheless be applicable or enforceable to the fullest extend permitted by law.

13. RELATIONSHIP between THE PARTIES
No joint venture, partnership, employment or agency relationship exists between you and Sangalaki as a result of this Agreement of your use and/or access, visit or shopping at these Sites.

14. ADDITIONAL/SPECIFIC TERMS AND CONDITIONS
Additional terms and conditions and policies posted on these Sites may apply to your booking/reservations and purchase of Sangalaki's products and services and use of other components of the Sites and you agree to abide by these terms, conditions and policies and other components of these Sites.

15. NON-ASSIGNMENT
You may not assign, convey, sub-contract, delegate or substitute howsoever your rights, duties or obligations hereunder the Agreement.

16. MODIFICATION
Sangalaki may at any time modify these terms and conditions without notice to you and your usage of these Sites shall be conditioned upon the terms and conditions in force at the time of your use.

17. ENTIRE AGREEMENT
This Agreement (including Parts 1 to 5) constitute the entire agreement between the parties in respect of its subject matter and supersedes all prior understandings or agreements (whether oral or written) regarding the subject matter and may not be amended or modified except by us herein.

18. GOVERNING LAW
This Agreement and its performance shall be governed by and construed in accordance with the laws of the state of Sabah, Indonesia.